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Company A
A company approached us about our Total IT solution. They had one server and 45 PCs in their central office in Birmingham. They had 45 branches throughout the UK, each with 2 PCs. There were also 23 Laptop users. They all collected their emails through pop3. After an audit, we recommended and carried out the following:
- Their server was decommissioned due to hardware unreliability
- Two servers were leased from us with 0% interest
- Installed MS Windows 2003 Server Standard on both servers
- Installed MS Exchange 2003 Server Standard on one server
- Three printers at every branch were replaced with one and then wirelessly shared
- A small hub which was a bottleneck was replaced with a switch
- All work (except printer replacements) carried out on a Sunday
- Setup a bespoke website and registered with all popular search engines
- All software licences were updated according to the law
The benefits include:
- Faster file access (due to removal of bottleneck and dedicated file server)
- End of email viruses (due to effective centrally managed antivirus engine)
- Laptop users all have VPN access to the servers (files and emails)
- Laptop users have their important files backed up every time they log in
- All Branches have VPN access and backup nightly on the server
- Remote access to every PC and Laptop for instant troubleshooting
- Successful backups are made and monitored nightly
- New customers were acquired directly as result of their newly designed website
- No server down time since installation
We are constantly monitoring and advising this client, as we do with all our contract customers, about improvements and cost cutting/saving options. |
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Case Studies